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Contact Us
Lost or Stolen Visa Credit or Debit Card

If your card is lost or stolen contact us right away at (813)621-6661 ext. 0, Monday - Thursday 8:30 a.m. - 5:00 p.m., Friday until 6:00 p.m. If you are calling after hours please call 1-800-449-7728.



E-mail

To securely contact us click here. Your message will be answered in the order received. We will respond Monday - Friday from 9:00 a.m. to 3:00 p.m.



Routing & Transit Information

Routing Number: 263183049



Mailing Address

Railroad & Industrial Federal Credit Union

General Inquiries and Loan Applications
P.O. Box 5125
Tampa, FL 33675-5125

Payments
2315 Drane Field Road
Lakeland, FL 33811

To make a Midwest Mortgage Loan payment click here.

 



Phone Numbers

To Reach Member Services, Administration, and Automated Services call:

In Hillsborough County (813) 621-6661
Nationwide (800) 769-1424
CSX Employees Line Company line, Ext. 6370
TEL-R Connect Access (813) 626-1377 or (800) 769-1424 press 1
Rate & Loan by Phone Line (813) 626-1377



Departments

Member Services

Press 0

Mortgage Center

(813) 731-3476, (813) 621-6661

Investment Planning

(813) 987-9006

Family Security Insurance

Ext. 226

Credit Card

Press 0

Auto Buying Service

Ext. 234

New Company Groups

Ext. 233

Lost or Stolen Visa Credit or Debit Card - call (813)621-6661 during office hours Monday - Thursday 8:30 a.m - 5:00 p.m., until 6:00 p.m. on Friday. After hours call 1-800-449-7728



Fax Numbers

Main Office

(813) 623-1291

Members Services

(813) 621-9479

Mortgage

(813) 769-2492

Branches

50th St. Branch (813) 740-8425

Lakeland
3305 Lakeland Hills Blvd.

(863) 687-2318

Lakeland
2315 Drane Field Road

(863) 644-5602

Plant City

(813) 759-8125

Temple Terrace

(813) 985-6251

Credit Union of Winthrop

(813) 769-0638

Credit Union of River Hills

(813) 689-3403

Credit Union of Seffner

(813) 315-3188

 

   



Collection Department

Our Collection Officers are here to help you whenever you are having trouble with your credit union loan payments. You can reach them at their extension or e-mail listed below. If you can't reach a representative at the numbers below, try the alternative number (813) 900-1303.

 

Collection Officer

Extension

Direct Phone Line

E-mail

Dianne

240

(813) 405-1424

dthomas@rifcu.org

Naomi

243

(813) 405-1427

nbellew@rifcu.org

Nancy

242

(813) 405-1426

nshortridge@rifcu.org

Debby

238

(813) 405-1428

ddionne@rifcu.org

 

 

 





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