Contact Us

Lost or Stolen Visa Credit or Debit Card

If your card is lost or stolen contact us right away at (813)621-6661 ext. 0, Monday - Thursday 8:30 a.m. - 5:00 p.m., Friday until 6:00 p.m. If you are calling after hours please call 1-800-449-7728.

Routing & Transit Information

Routing Number: 263183049

Mailing Address

General Inquiries and Loan Applications
Railroad & Industrial Federal Credit Union
P.O. Box 5125
Tampa, FL 33675-5125

Payments
Railroad & Industrial Federal Credit Union
2315 Drane Field Road
Lakeland, FL 33811

To make a Midwest Mortgage Loan payment click here.

Phone Numbers
To Reach Member Services, Administration, and Automated Services call:
In Hillsborough County (813) 621-6661
Nationwide (800) 769-1424
CSX Employees Line Company line, Ext. 6370
TEL-R Connect Access (813) 626-1377 or (800) 769-1424 press 1
Rate & Loan by Phone Line (813) 626-1377
Departments
Member Services Press 0
Mortgage Center (813) 731-3476, (813) 621-6661
Investment Planning (813) 987-9006
Family Security Insurance Ext. 226
Credit Card Press 0
Auto Buying Service Ext. 234
New Company Groups Ext. 233
Fax Numbers
Main Office (813) 623-1291
Members Services (813) 621-9479
Mortgage (813) 769-2492
Branches
50th St. Branch (813) 740-8425
Lakeland
3305 Lakeland Hills Blvd.
(863) 687-2318
Lakeland
2315 Drane Field Road
(863) 644-5602
Plant City (813) 759-8125
Temple Terrace (813) 985-6251
Credit Union of Winthrop (813) 769-0638
South Shore  (813) 938-5946
Credit Union of Seffner (813) 315-3188

Collection Department

Our Collection Officers are here to help you whenever you are having trouble with your credit union loan payments. You can reach them at their extension or e-mail listed below. If you can't reach a representative at the numbers below, try the alternative number (813) 900-1303.

Collection Officer Extension Direct Phone Line E-mail
Dianne 240 (813) 405-1424 dthomas@rifcu.org
Naomi 243 (813) 405-1427 nbellew@rifcu.org
Nancy 242 (813) 405-1426 nshortridge@rifcu.org
Debby 238 (813) 405-1428 ddionne@rifcu.org