Contact Us

Lost or Stolen Visa Credit Card

If your Visa Credit card is lost or stolen contact us right away at (866) 820-4883

Lost or Stolen Visa Debit Card

If your Visa Debit card is lost or stolen contact us right away at (800) 449-7728

Routing & Transit Number

263183049

Mailing Address

General Inquiries and Loan Applications
Railroad & Industrial Federal Credit Union
P.O. Box 5125
Tampa, FL 33675-5125

Payments
Railroad & Industrial Federal Credit Union
2315 Drane Field Road
Lakeland, FL 33811

Midwest Mortgage Loan payments click here.

Phone Numbers
To Reach Member Services, Administration, and Automated Services call:
In Hillsborough County (813) 621-6661
Nationwide (800) 769-1424
CSX Employees Line Company line, Ext. 6370
TEL-R Connect Access (813) 626-1377 or (800) 769-1424 press 1
Rates (813) 626-1377
Departments
Member Services Press 0
Auto Buying Service Ext. 234
Wealth Management, Richard Chrzanowski Ext. 279
Family Security Plan Insurance Ext. 226
Mortgage Application Ext. 272
New Company Groups Ext. 233
Fax Numbers
Main Office (813) 623-1291
Member Services (813) 621-9479
Mortgage (813) 623-1291
Branches
50th St. Branch (813) 740-8425
Lakeland
3305 Lakeland Hills Blvd.
(863) 687-2318
Lakeland
2315 Drane Field Road
(863) 644-5602
Plant City (813) 759-8125
Temple Terrace (813) 985-6251
Credit Union of Winthrop (813) 769-0638
South Shore  (813) 938-5946
Credit Union of Seffner (813) 315-3188
Zephyrhills (813) 715-7546

Collection Department

Our Collection Officers are here to help you whenever you are having trouble with your credit union loan payments. You can reach them at their extension or e-mail listed below. If you can't reach a representative at the numbers below, call (813)621-6661.

Collection Officer Extension Direct Phone Line E-mail
Cathy 242 (813) 405-1426 ctarlton@rifcu.org
Deanna 239 (813) 739-8305 dlemelin@rifcu.org
Steve 238 (813) 405-1428 sbates@rifcu.org
Jim 236 (813) 739-8310 jmillwater@rifcu.org
Kelly 243 (813) 405-1427 kphipps@rifcu.org