PC Connect Online Banking

PC Connect is your virtual 24x7 online banking source. With PC Connect, you can check balances, manage transfers, pay bills, set up account eAlerts, activate your mobile device for mobile banking access, change your address online and more!

How to Enroll in PC Connect

No paperwork is required to access PC Connect. Simply contact Member Services during regular business hours at (813) 621-6661 (Tampa) or (800) 769-1424 (US) and request enrollment in PC Connect our online account access service.  Your information will be verified by phone and you will be provided a user name and password to access PC Connect. If you have more than one membership at the credit union, a separate user name and password will be designated for each membership. You can however, cross reference each to transfer funds from one account to another.

For security reasons, the enrollment process is a multiple step process. You can follow these instructions or call us to help you enroll:

  1. On our home page in the Account Access section, select the “Forgot or Get a Password” link.
  2. Enter your Account number.
  3. A secret code will be sent to the email address on file with us.
  4. The email subject will read "Railroad and Industrial Federal Credit Union Secret Code”. The Sender will be from no.reply@rifcu.org.
  5. Keeping PC Connect open, access your email in another browser window and copy the secret code (left click and highlight the secret code, then right click on the highlighted area. A drop down menu will appear. Select the copy); or write the code on a scratch piece of paper.
  6. On the PC Connect screen right click in the Temporary Secret Code box. A drop down menu will appear. Select the word Paste. The code will appear as a string of asterisks; or type it in. Click the Continue button.
  7. A 'Success' page will appear, with a message that a TEMPORARY PASSWORD has been sent to the same email address. You will have 20-minutes to access and use the TEMPORARY PASSWORD. Click “Complete” and it will take you back to the PC Connect sign on screen.
  8. Keep PC Connect open, and access your email account, open the email that includes your "Railroad and Industrial Federal Credit Union Temporary Password" in the subject line.
  9. In the PC Connect logon on area, enter your account number and the TEMPORARY PASSWORD in the password field and select log In.
  10. When prompted to change Password, paste TEMPORARY PASSWORD in CURRENT PASSWORD field, then create and enter your New Password (minimum 4 characters)
  11. If you are a 1st time user, you will also select a security image and answer three security questions.
  12. You can click the box if you want to register your PC for future use, not recommended for public access computers.
  13. Now you have access to our Mobile Banking platform too!